Support
Support
Contact us
Email support@nimbletide.dev. We usually reply within two business days. Include the app name, your iPhone model, and your iOS version. If your question is about a specific reading or a deletion request, include the reference shown on the app's Profile screen.
The High Priestess
Do I need an account?
No. You can use the app as a guest. Signing in is optional and lets you keep your readings across devices.
A reading stopped partway through
If your connection drops, tap Try again under the message. The app resends your question and picks up where it left off.
Where is my journal stored?
Journal entries stay on your iPhone. They are never sent to us or to any AI provider.
Why does Home open without a connection?
The app keeps the last day it loaded on your iPhone so Home still opens offline. New readings need a connection.
How do I delete my data?
Open Profile and choose Delete account (signed in) or Delete my data (guest). There is a 30-day grace period. See the Privacy Policy for exactly what is deleted and when.
Which iPhones does it support?
The High Priestess runs on iPhone with iOS 17 or later. It is not available for iPad at this time.
Pause
Pause is still in development and is not on the App Store yet. If you are testing a build with us and something isn't working, email support@nimbletide.dev with what you expected and what happened. Blocking and unlocking depend on Apple's Screen Time framework, so please include your iOS version.
Privacy
Read the Privacy Policy for The High Priestess to see what we collect, why, and who we share it with. Pause's privacy policy will be published here before it is released.
Something else
Questions about the company, a project, or anything not covered here: see the contact page or email support@nimbletide.dev.